The “Accidental Manager” crisis: why investing in middle management is no longer optional
Many managers are promoted without training, leading to disengaged teams and costly mistakes. Investing in leadership development is no longer optional, it's essential for organisational health and success.
19 May 2025

Imagine a critical juncture in your organisation: the space between senior leadership's vision and the day-to-day execution by your teams. This is where middle managers operate – the engine room of your company. Yet, for many, this pivotal role feels less like an opportunity and more like an overwhelming burden. A recent report by the Chartered Management Institute (CMI) has shed light on a concerning trend: a significant portion of managers, particularly in middle management, are "accidental leaders." 82% step into these crucial roles without formal training, leaving them ill-equipped to handle the complex demands of leading teams.
Why is this the case?
Individuals are often promoted into management positions based on their individual contributions, not necessarily their leadership capabilities.
They become "accidental leaders", thrust into complex situations without adequate training or support.
They juggle demanding workloads, navigate conflicting priorities, and bear the weight of team performance – often feeling stretched thin and undervalued.
The High Cost of Under-Supported Middle Managers
This lack of investment in middle management has a significant impact. Untrained managers struggle to motivate their teams, leading to decreased engagement, higher turnover, and ultimately, a decline in productivity. They may resort to micromanagement, stifle creativity, and fail to foster a positive and supportive work environment. The CMI report highlights a clear link: ineffective managers correlate directly with decreased employee motivation, job satisfaction, and overall productivity.
Reimagining Middle Management: From Burden to Catalyst
But what if we shifted our perspective? What if we viewed middle management as a powerful catalyst for growth and innovation? What if we equipped these crucial leaders with the tools, skills, and support they need to thrive?
The CMI report also reveals the upside: well-trained managers drive better business outcomes. They build trust, effectively lead change, and create environments where employees feel valued and empowered. Investing in management development is not just a cost; it's a strategic investment in your company's future.
Bravyn: Empowering the Engine Room
At Bravyn, we believe that every middle manager has the potential to be a great leader. Our AI-powered coaching platform is designed to provide personalised, scalable support, addressing the specific challenges and needs of this vital group. We offer on-demand coaching, helping managers develop essential skills in communication, delegation, conflict resolution, and more. We empower them to lead with confidence, build high-performing teams, and drive meaningful results.
It's time to start recognising the immense potential in your middle management. Are you ready to invest in your engine room and unlock a new level of organisational success? Get in touch with us.
Curious how AI coaching could unlock growth in your team? Let's talk.
You can read the CMI article here.
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